Low, common sense based pricing: We use 3rd party site like Edmunds and KBB to determine what a fair deal is for our customers rather than negotiate back and forth for hours. We want you to be happy with your buying experience so you will never want to buy a vehicle anywhere else again!
You determine which Finance option works best for you: Everyone likes choices, which is why when it comes to determining financing options we want you to choose which option works best. After all, you're the one making the monthly payment, not us. Simply choose which option works best for you and we'll do the rest. In fact, if you can find better financing from another lender we'll help you get it!
Larger selection:
Part of being the #1 dealer is having the selection for our customers to choose from. Why drive from store to store when you can see our huge inventory or-line or in person? We consistently carry one of the largest inventories of new and pre-owned vehicles. If for some reason we don't have what you want, we'll send our flat bed tow truck to go pick up the one you want!
We have Product Specialists, not salesmen. It starts with finding the right vehicle and you should expect to speak with someone who can answer your questions honestly, clearly, patiently, and without pressure. This is why we staff a team of Product Specialist whose job is to assist you in finding the vehicle you desire in a manner you deserve. We even incentivize them for the level of service they provide, not commission.
Free Full Vehicle History Report All our pre-owned vehicles history is guaranteed. You deserve to know the background of the vehicle you want to purchase. Just ask for a copy of the CarFax or check it on line at ocdodge.uptracs.com.
Peace of Mind At Orange Coast we select only the best Pre-Owned vehicles to sell - that's when the work starts. We first put them through a rigorous 100+ point inspection, guarantee the vehicle's history with CARFAX, and run all checks to ensure a clean title. Then, our management team personally takes each one on a road test to verify it's a vehicle we are willing to certify and stand behind. The result is that only finest quality vehicles make it to the front line! You will have peace of mind knowing the vehicle you are purchasing has earned it! And because no one has a crystal ball, we also put a 1 month 1000 mile powertrain warranty on each of our Pre-Owned vehicles as well as offer value priced extended service contracts designed to meet your needs. Our technicians put every vehicle through a rigorous Certified Quality Inspection, checking more than 125 points to meet our high quality standards.
First Extended service plans First Extended is an extended service plan available on every New and Pre-Owned vehicle we carry. There are no secrets, we clearly lay out what is and isn't covered in each plan and then based on your needs and driving habits we can build a plan together.
Extended Parts and Service Your time is valuable and you deserve to be in control of your day. Our Parts and Service departments are open from 7 a.m. to 7 pm Monday thru Saturday. We want you to bring the vehicle in and pick it up when it's convenient for you. In addition, there's no appointment necessary, just bring it!
Menu Pricing We promise our service team will provide you a menu of service options for you to choose from. We further promise the price you are quoted for these services will be the price you pay, not a penny more. Additionally, we stand by our repairs for 1 year and 12000 miles providing you the added peace of mine you won't have to pay for the same repair twice.
Code of Ethics As part of the Orange Coast Family, you deserve and can expect to be treated with dignity and professionalism. In fact, all Orange Coast Team Members are required to sign a CODE OF ETHICS agreeing to meet our high expectations in customer retention and loyalty.
